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Our Process

1. For most clients, we managed their desktop printer environment through our toner service program (see DocuWorks toner). The client gains a vantage point with OT and a comfort zone on our support. We then install a DCS (PrintFleet) that remotely collects print metrics and perform a Print Assessment to pull back the curtain on print volume, infrastructure, cost and inefficiencies.

2. Managed the entire document infrastructure in a proactive, holistic and 100% customer focused way.

3. Work to reduce processes trapped in paper and move them to a more efficient digital workflow. Use managed print as a stepping stone into document management, workflow automation & BPO. Shepard clients into what's next. All data and infrastructure: secure, compliant.